Frequently Asked Questions

Frequently asked questions about e-journals

1. How do I locate a journal article online?
   Answer: Click on the Journal Holdings link. You can type in the title of the journal, browse alphabetically, or browse by subject. You may also search by DOI or a PubMed ID (PMID) number. From home, simply click on the link for the journal, then authenticate with your Foxnet user ID and password. Please call the library at 215.728.2711 or email us at lib_reference@fccc.edu with questions for more information.
2. How does PubMed link to the library's full text journals?
   Answer: You must use the library's web page link to PubMed to view the library's symbols for print or online journals in our collection. Click on the online link to get to the full text.
3. If there is no Fox Chase online link for an article in PubMed, does this mean there is no full text access available for this article?
   Answer: No! PubMed isn't able to display Fox Chase online symbols for all of the library's journals. To check for online availability, visit the library's journal holdings list. Some titles are available full text links, even though there is no full text link in PubMed.
4. If there is no PubMed full text link and no full text next to a title on the journal holdings list, how can I obtain an article from this journal?
   Answer: It might be available in print. PubMed may have a print icon on references from that journal. Click on the Fox Chase Cancer Center icon to view the library's print holdings, or check the coverage indicated on the journal holdings list. You may have to come to the library and make a photocopy!
   If there is no PubMed full text link, and the journal isn't on the library's holdings list, you can request an interlibrary loan (ILL) to obtain a print (or possibly a PDF) copy of the article. Look for an ILL form in the library, or complete the form on the library's web site.
5. Can I access any of the online journals from a home or other off-campus computer?
   Answer: Yes! Just click on the link for the journal. You will be prompted to enter your Foxnet user ID and password. If you have trouble with your user name and password, please contact the Help Desk at x2800. Please call the library at x2711 or email us at lib_reference@fccc.edu for more information.
6. Do other databases besides PubMed include full text links?
   Answer: Yes. Most of our databases include some full text.

Frequently asked about library services:

1. If I give you my list of articles can you pull the journals and photocopy for me?
   Answer: All photocopying is self-service. Someone from your department must come to the library to obtain the journal and photocopy the article. Any online articles need to be printed by the patron. Instruction on locating and printing online articles will be provided upon request.
2. How do the photocopying machines operate?
   Answer: You must have your four digit cost center number from your department before you come to the library.
3. Are there public computers in the library?
   Answer: Yes, we have several public computers, including a Mac. The computers have Microsoft Office and a scanner is also available.
4. How do I borrow a book?
   Answer: During regular business hours library staff will be glad to assist you. You must be a current employee of Fox Chase or Jeanes Hospital to borrow items. During evening and weekend hours, when the library is not staffed, borrowing of items is not permitted.
5. Is the library closed on weekends?
   Answer: While the library is not staffed evening and weekends, as an employee, you are entitled to use the library. Please be sure to have your ID badge with you to gain access.