Your First Appointment
Patient Referral Resources
Finde out how to put your physician in touch with us to request an appointment. More information for Patients to help reach our Doctors
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All you need to know before returning to Fox Chase
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Request an Appointment Online or call our New Patient Office
Monday through Friday, 8:45 am to 5 pm.
You can leave a message at any time.
Fox Chase Cancer Center accepts both self- and physician-referred patients.
Beginning Your Fox Chase Journey
The first step is to collect your basic information.
Call the New Patient Office at 888-FOX-CHASE or register online.
Please be prepared to supply the following information when you request a new patient appointment:
- Submit your contact, insurance and medical history information over a secure connection.
This will shorten your first telephone call.
- A New Patient representative and/or Nurse Navigator will provide you with a fax number that you can send your medical records, if applicable.
- Your name, address, telephone number and Social Security number
- Diagnosis and date of diagnosis
- How you received your diagnosis (i.e. CT scan, biopsy, etc.) and at what hospital or facility
- Name and contact information for your referring physician and/or primary-care physician (if you would like Fox Chase to send reports to your physician[s])
Once you have provided us your information, we will work with you and a Fox Chase clinician on a review of your records. This review will assist us in determining which of our providers and/or clinical programs you should be seen by. If you have a referral to a specific provider, we will work with that provider on the clinical review.
Scheduling Your Appointment
A New Patient representative and/or a Nurse Navigator will match you with a Fox Chase oncology specialist and help you schedule your first appointment as quickly as possible.
Once you have finished with the New Patient representative and/or Nurse Navigator, you will be asked to speak with a registration staff member who will collect your insurance information, including the name of your insurance company, group number, ID number and for those with an HMO, your physician provider number. (If you have already submitted this information online, it will be reviewed for accuracy.)
Confirming and Preparing for Your Visit
Confirming your appointment by mail and by phone
Shortly after scheduling your appointment, you will receive in the mail a Fox Chase Cancer Center's New Patient Packet, which will contain important information about your scheduled visit(s).
Prior to your appointment you will receive an automated confirmation call.
What will happen on my first visit to Fox Chase?
Registration, consultation, and meeting your team.
On your first visit to Fox Chase, you will meet your cancer care team — experienced oncology specialists working together to develop an individualized treatment plan for you.
If you have not registered online, please arrive 45 minutes before your scheduled appointment that day for check-in and registration. Please allow two to three hours for your first visit.
Learn more about your first Appointment:
Calling for Help
Please call the new patient office at 1-888-FOX-CHASE (1-888-369-2427) if you have any questions before your first appointment, if you need to update your pre-registration information or if you need to change your new patient appointment.